Our Panel Management Services
Gateway's pledge to its clients is that it will:
- Deliver a first-class valuation panel management service.
- Provide proactive partnering solutions to mitigate exposure to valuation related issues, including fraud in the current higher risk environment.
- Provide a flexible support team to manage all stages of the valuation process including post valuation queries, technical issues and complaints.
- Provide real time management information.
- Provide high-level management support at all times and proactive input into developing lending policies and guidance to valuers.
- Facilitate the provision of fully automatic links with mortgage processing systems at zero cost.
- Provide training and support to client's staff in respect of all valuations related issues.
- Implement a zero-cost transition from a client's existing supplier with no downtime.
- Commit to a service pricing structure that will not be increased (except for any increase in VAT) for the duration of the contract.
- Commit to total integrity and transparency in all aspects of its service to its clients and their customers.